Responsibilities:
• Perform Infrastructure Monitoring and application monitoring
• Initial troubleshooting
• L1 support, escalate issues if required
• Work in shifts
• Send reports
Professional Experience:
The Jr. Engineer will be responsible for a demanding and rewarding variety of duties related to the monitoring applications, providing L1 support, initial troubleshooting of issues, sending reports etc. This position will play a key role in ensuring desirable uptime of infrastructure and applications. He/she must work with multiple project teams simultaneously and thrive in a high performance, dynamic environment.
• Good in written and verbal communication skills
• Quick in grasping and comprehending domain
• Interpersonal skills
• Documenting results, troubleshooting steps etc.